7 real estate social media mistakes that cost you conversations
A useful feed starts with the questions your clients actually ask. Here is where agents lose the connection.
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Founder of Formule. An architect by training, building the systems behind property. Digital, but human.
A portrait of Giovanni Mulè, arms crossed, inside a golden-ratio drawing: a red spiral winds around him.
I left Sicily for London at eighteen, studied architecture, moved to Malta and ended up building software.
The thread has always been people. The technology changes. The instinct to pick up the phone doesn’t.


Formule connects the people, conversations and workflows behind property. Really is the AI assistant inside it (talk to it). One platform, built alongside the estate agents who use it.
formule.io ↗Property sold by estate agents using Formule
Leads handled on the platform
Agencies on the platform
Outside capital
Figures from the Formule platform, October 2026. See the results ↗
The route
37.6° N · 14.0° E
Where it started. The family business, Biotipico: the first marketing, the first copy, social media done for free.
51.5° N · 0.1° W
Left at eighteen, with no contacts. Studied planning and architecture, then moved into media.

35.9° N · 14.5° E
Lead systems for estate agents, then the platform that holds them together.

Roncade, Italy · 45.6° N · 12.4° E
Now. nAItive Fellow, Cohort 01: twenty founders from about a thousand, six months building AI-native companies.

Four places, one thread. From the family business in Sicily to an AI fellowship near Venice.
Open a city to read that chapter.
Since 2020
Where Formule started. Ads, automations and CRMs for estate agents: the right buyers at the lowest cost, and a follow-up that never sleeps.
Live since 2025
The people, conversations and workflows behind property, in one platform. Really, the AI assistant inside it, answers enquiries and books viewings.
Estate agent? Try Really free ↗
AI-native
I come from design and marketing, not engineering. When AI crossed the line from storing the work to doing it, I taught myself to build with it, and rebuilt how I work around it.
I don’t ask estate agents what they would want. I put a working prototype in front of them within days and watch what they actually use.
Claude builds and fixes the product with me. AI agents on a server run the day-to-day; others research, write and publish. My time goes on the calls that matter: what to build, for whom, and why.
The setup I live in is the one inside Formule. Really does for estate agents what my AI agents do for me: the work, not the paperwork.
The voice at the bottom of this page is my AI. It speaks with my voice, answers in yours, and tells me about the people worth meeting. Try it ↗
Every step added a layer. None of them got thrown away.

Day to day: Claude for building · AI agents on Hermes and OpenClaw · MCP · AI voice agents
Speaking
Speaker · Madrid, 2017
A session at the Universidad Politécnica de Madrid on where creativity and technology meet in design.

Speaker · London, 2018
A talk with RAD Developments at the University of Westminster on how London is changing, from planning to the people who live in it.

Mentor · Italy, 2020
Mentor at Startup Weekend by Techstars in Sicily: fifty-four hours to turn an idea into something people can try.
Read about it
Speaker · Malta, 2023
Speaker at MARE Summit, Malta’s real-estate summit: how agents can use AI to create more, and faster, without losing the human part.
Speaker profileJournal
What I’ve learned building an AI company in an industry that runs on WhatsApp.

A useful feed starts with the questions your clients actually ask. Here is where agents lose the connection.
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On questioning the rules in a traditional industry, and deciding which assumptions are worth testing.
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The habits that help you start a company can become the ones that stop it growing.
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A feature checklist is not a workflow. What changes when you build alongside the people using the product.
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Posting more rarely fixes a weak system. Start with a useful message and follow the enquiry all the way through.
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Your job isn’t to run the business. It’s to build a business that runs.

Curiosity, a willingness to start, and the instinct to pick up the phone. Changed direction more than once. That part stayed the same.
nAItive Fellow, Cohort 01, near Venice. A new chapter in building AI-native companies.